Question:
Can I get a replacement for a lost or damaged CD? 

Answer: 

For Defective CDs: 

If the CD you purchased is defective on receipt, we will simply replace it. We ship USPS at no charge. If you prefer quicker delivery, we can set up a shipment using your UPS or Federal Express account number. 

For Damaged or Lost CDs: 

If you lose or damage your CD, we offer a replacement. The fee for a replacement CD is $50, plus shipping. 

In cases where the original CD is more than 3 years old, and the maps are not currently in publication, we cannot offer a replacement. If there is an updated version of your product, you can get it at a discounted price. 

Email us or call us at 800-334-4291 for service.

Question:
How do I return a product? 

Answer: 

If you are not completely satisfied we will issue you a full refund within 30 days from the data of your purchase.

To return an electronic product:

Call us at 800-334-4291 (10am - 5pm ET) or email us.  We will provide instructions for destroying the files and submitting a Certificate of Destruction. We will then issue a full credit to your account. 

To return a CD product:

If you purchased the CD directly from Map Resources, call us at 800-334-4291 (9 am-5 pm EST) or email us. We will send you return instructions via email, and issue a full refund as soon as the returned product arrives at our office.