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Map Resources FAQs

Downloading


How do I download the map I purchased?
How do I get back to the page where I can download the file I purchased?
I have Adobe, but I cannot open the map. What's wrong?
The map I bought downloaded as a ".asp" file.
The map I downloaded is "zipped" (it has a .zip extension). What is a .zip file?
When I unzip on my Mac, I get a text/generic document.
When I download on my Mac, I get a "Can't open file" error.


Adobe Illustrator


Are your maps compatible with Adobe Illustrator CS?
I get a message about "legacy text" with Adobe Illustrator CS. What does that mean?
How can I optimize Illustrator's performance?
How do I change the color of an object in Adobe Illustrator?
How do I crop a map with Adobe Illustrator?
How do I select all the contents of a layer in Adobe Illustrator?
How do I resize a map in Adobe Illustrator?
How can I make a custom US region map with Adobe Illustrator?
How can I make a custom Canada region map with Adobe Illustrator?
I found a good map for my project, but it's color and I need black & white? How do I change it?
I'm getting a font problem notice when I open a map. What's wrong?
The terrain maps aren't working in Illustrator for Windows. What should I do?
How do I make blue and white maps like the icons on your website?


Macromedia FreeHand


How can I crop a map in FreeHand?
How do I select all the contents of a layer in Freehand?
When I increase text size in FreeHand, the words wrap. How do I correct this?


Specific Map Resources Products


How can I make grayscale relief from my terrain map?
How can I move feature layers between Premier USA maps of the same state?


Customer Service


Can I get a replacement for a lost or damaged CD?
How do I return a product?